Please report damaged products within 10 days of receipt in order for a replacement to be sent. Otherwise, replacements will not be sent and credits will not be issued. Returns are accepted for 15 days following receipt of product. Products must be in good and resaleable condition in order to be accepted for refund. (Outdated or used products will not be accepted as a return.) *Please note that we only accept returns for product purchased through our company. There is a 15% restocking fee for all returned items, and shipping fees will not be refunded.
The Real Skinny On Fat does not pay for return shipping charges unless our company is responsible for the mistake. All returns will receive an 85% refund of the cost of the merchandise returned issued directly to the same credit or debit card used for the original purchase. The refund will be processed within 3 business days after receipt of the return. Please note that depending upon your bank and billing cycles, your credit will be posted within 1-2 billing cycles (generally 3-5 business days).
Shipping within USA
USPS – Media Mail Domestic
Processed and sent within 2 business days of order
Arrives in 6-10 business days.
USPS (Media Mail) shipping is available for orders with a PO Box, Rural Route, or APO/FPO/DPO address. Orders shipped to a PO Box or Rural Route will arrive within 7-10 business days. Orders shipped to an APO/FPO/DPO address can take up to 3-5 weeks. Residential addresses generally arrive in 6 to 10 business days. Customer is emailed a tracking number 5 days after order has shipped – (sent to the email entered on the order form)
UPS International Expedited.
Processed and sent within 2 business days of order
Arrives in 5-20 business days
International shipping is offered through UPS. Based on the destination country, there is a flat rate shipping fee for UPS International Expedited shipments. The estimated shipping timeline varies based on the destination country.
DUTIES AND TAXES
Taxes and duties depend on destination country and items ordered. Declared value of merchandise will be included in order. Customer assumes responsibility for duties and taxes imposed by destination country.
The Real Skinny On Fat ships Monday through Friday excluding holidays. Orders placed between 12:00am & 11:59pm MST will be processed the next business day. All shipping dates are pending credit card verification for in-stock merchandise. Please allow 1-2 business days for the order to process before it is shipped. Deliveries occur Monday – Friday unless stated by the carrier. (Delivery can occur on Saturday).
Terms of Service
The following terms and conditions govern all use of the TheRealSkinnyOnFat.com website and all content, services and products available at or through the website (taken together, the Website). The Website is co-owned and operated cooperatively by The Real Skinny on Fat LLC and Jeff Hays Films LLC. This joint venture will herein be referred to as “The Real Skinny on Fat” except in instances where each partner is identified by their full respective corporation title.
Please read this Agreement carefully before accessing or using the Website. By accessing or using any part of the website, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services. If these terms and conditions are considered an offer by The Real Skinny on Fat, acceptance is expressly limited to these terms. The Website is available only to individuals who are at least 13 years old.
Your TheRealSkinnyOnFat.com Account and Site. If you create a blog/site on the Website, you are responsible for maintaining the security of your account and blog, and you are fully responsible for all activities that occur under the account and any other actions taken in connection with the blog. You must not describe or assign keywords to your blog in a misleading or unlawful manner, including in a manner intended to trade on the name or reputation of others, and The Real Skinny On Fat may change or remove any description or keyword that it considers inappropriate or unlawful, or otherwise likely to cause The Real Skinny on Fat liability. You must immediately notify The Real Skinny on Fat of any unauthorized uses of your blog, your account or any other breaches of security. The Real Skinny on Fat will not be liable for any acts or omissions by You, including any damages of any kind incurred as a result of such acts or omissions.
- Responsibility of Contributors. If you operate a blog, comment on a blog, post material to the Website, post links on the Website, or otherwise make (or allow any third party to make) material available by means of the Website (any such material, “Content”), You are entirely responsible for the content of, and any harm resulting from, that Content. That is the case regardless of whether the Content in question constitutes text, graphics, an audio file, or computer software. By making Content available, you represent and warrant that:
the downloading, copying and use of the Content will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark or trade secret rights, of any third party;
if your employer has rights to intellectual property you create, you have either (i) received permission from your employer to post or make available the Content, including but not limited to any software, or (ii) secured from your employer a waiver as to all rights in or to the Content;
you have fully complied with any third-party licenses relating to the Content, and have done all things necessary to successfully pass through to end users any required terms;
the Content does not contain or install any viruses, worms, malware, Trojan horses or other harmful or destructive content;
the Content is not spam, is not machine- or randomly-generated, and does not contain unethical or unwanted commercial content designed to drive traffic to third party sites or boost the search engine rankings of third party sites, or to further unlawful acts (such as phishing) or mislead recipients as to the source of the material (such as spoofing);
the Content is not pornographic, does not contain threats or incite violence towards individuals or entities, and does not violate the privacy or publicity rights of any third party;
your blog is not getting advertised via unwanted electronic messages such as spam links on newsgroups, email lists, other blogs and web sites, and similar unsolicited promotional methods;
your blog is not named in a manner that misleads your readers into thinking that you are another person or company. For example, your blog’s URL or name is not the name of a person other than yourself or company other than your own; and
you have, in the case of Content that includes computer code, accurately categorized and/or described the type, nature, uses and effects of the materials, whether requested to do so by The Real Skinny On Fat or otherwise.
By selecting a product or service, you agree to pay The Real Skinny On Fat the one-time and/or monthly or annual subscription fees indicated (additional payment terms may be included in other communications). Subscription payments will be charged on a pre-pay basis on the day you sign up for an Upgrade and will cover the use of that service for a monthly or annual subscription period as indicated. Payments are not refundable.
Unless you notify The Real Skinny On Fat before the end of the applicable subscription period that you want to cancel a subscription, your subscription will automatically renew and you authorize us to collect the then-applicable annual or monthly subscription fee for such subscription (as well as any taxes) using any credit card or other payment.
- Fees; Payment. By signing up for a Services account you agree to pay The Real Skinny On Fat the applicable setup fees and recurring fees. Applicable fees will be invoiced starting from the day your services are established and in advance of using such services. The Real Skinny On Fat reserves the right to change the payment terms and fees upon thirty (30) days prior written notice to you. Services can be canceled by you at anytime on thirty (30) days written notice to The Real Skinny On Fat.
- Support. If your service includes access to priority email support. “Email support” means the ability to make requests for technical support assistance by email at any time (with reasonable efforts by The Real Skinny On Fat to respond within one business day) concerning the use of the VIP Services. “Priority” means that support takes priority over support for users of the standard or free TheRealSkinnyOnFat.com services. All support will be provided in accordance with The Real Skinny On Fat standard services practices, procedures and policies.
THIS SITE DOES NOT PROVIDE ANY MEDICAL ADVICE
Disclaimer: Information on this web site is provided for informational purposes only. The information is a result of years of practical experience by the author. This information is not intended as a substitute for the advice provided by your physician or other healthcare professional or any information contained on or in any product label or packaging. Do not use the information on this web site for diagnosing or treating a health problem or disease, or prescribing medication or other treatment. Always speak with your physician or other health care professional before taking any medication or nutritional, herbal or homeopathic supplement, or using any treatment for a health problem. If you have or suspect that you have a medical problem, contact your health care provider promptly. Do not disregard professional medical advice or delay in seeking professional advice because of something you have read on this web site. Information provided on this web site and the use of any products or services purchased from our web site by you DOES NOT create a doctor-patient relationship between you and any of the physicians affiliated with our web site. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease.